Responsibilities

  • Serve as first point of contact on critical client relationships
  • Manage client expectations and timelines
  • Keep track of project statuses with SEO, designers, developers, videographers and copywriters
  • Draft correspondence with a client-facing level of professionalism
  • Plan and schedule appointments or team calls via Zoom 
  • Develop and manage internal calendars 
  • Explain, demonstrate and clarify to others established policies, procedures and standards
  • Make decisions, prioritize and delegate, facilitate team building and conflict resolution, provide excellent customer service

Requirements

  • Experience as the “makes sure it’s handled” person in a professional setting 
  • Team player with a positive attitude 
  • Type-A on demand / socially perceptive
  • Excellent written and verbal communication skills
  • Proactive problem solver
  • Strong attention to detail, organized
  • Very Proficient with Google Drive and Microsoft Office

Benefits

  • Paid time off
  • Voluntary OT (@time-and-a-half pay)
  • Health insurance
  • Dental insurance
  • HSA option
  • Paid half-hour lunch (8 hours work = 8 hours pay)
  • Corporate sponsored Lifetime Fitness membership
  • Local small-batch coffee on tap
  • Be your own boss
  • Interact with successful business owners
  • A family-first company

Description

As a senior project manager, work with ~50 copywriters, digital marketers, graphic designers, videographers, front-end developers, and programmers to fulfill our mission: Improving the Economy One Business at a Time™ with Profit Generating Websites™. Go capitalism! 🦅 🗽 Our team also has server admins and a few onsite technicians who double as in-house IT. See photos of the team. We grew up on a lot of direct-with-proprietor small business relationships back before website marketing was even a thing. Now a full-service marketing agency, we place more radio and podcast ads than anyone in Wisconsin. As our clients continue to grow, we now collaborate with robust and digitally literate in-house teams. The next phase in our growth is all about ownership mindset and culture fit. That means you: a self-starter who loves interacting daily with successful clients and colleagues. You take feedback well and can give it back, candidly and respectfully. Ideal candidates love responsibility and self-management (no babysitting!). That means you want to own the outcomes: you will be expected to troubleshoot, improvise, and often make decisions on your own about overcoming issues - not passing the buck to someone else!